Welcome to the Swing Trading Lab LLC Support Center.
If you have any questions regarding your purchase, course access, membership, billing, or general inquiries, our support team is here to help.
We aim to respond to all requests as quickly as possible.
Contact Support
The best way to reach our support team is by email.
Email: [email protected]
Phone: +1 754 313 5482
Please include the following information in your message to help us assist you faster:
• Full Name
• Email used for the purchase
• Description of the issue
• Order confirmation (if available)
Our support team will review your request and respond as soon as possible.
Support Hours
Our support team operates during the following hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)
Requests submitted outside of these hours will be handled on the next business day.
Course Access Issues
If you are experiencing issues accessing your course or membership area, please check the following before contacting support:
• Ensure you are using the correct login email
• Check your spam or promotions folder for login details
• Make sure your internet connection is stable
• Try logging in from a different browser or device
If the issue continues, please contact our support team and we will assist you.
Billing and Payments
All payments are processed securely through trusted payment processors such as Stripe.
If you have questions regarding billing, payment confirmations, or subscription charges, please contact our support team with your purchase details.
Refund Requests
If you would like to request a refund, please refer to our Refund Policy.
We offer a 7-day refund guarantee for eligible purchases.
To request a refund, contact:
Make sure to include the email used for the purchase and the order details.
Technical Support
If you experience technical issues related to:
• Course access
• Membership login
• Website functionality
• Payment confirmation
Please contact our support team and provide a detailed description of the issue.
Screenshots can also help us resolve your request faster.
Business Information
Business Name: Swing Trading Lab LLC
Location:
Florida, United States
Support Email:
[email protected]
Phone:
+1 754 313 5482