Last Updated: March 8, 2026
This Refund Policy applies to all purchases made through swingtradinglab.net and tradeswithathena.com, operated by Swing Trading Lab LLC ("Company", "we", "our", or "us").
By purchasing any product, course, or membership from our websites, you agree to the terms of this Refund Policy.
1. 7-Day Refund Guarantee
We offer a 7-day refund guarantee for eligible purchases of our digital courses and educational programs.
If you are not satisfied with your purchase, you may request a refund within 7 days of the original purchase date.
To request a refund, you must contact our support team at:
Refund requests submitted after the 7-day period will not be eligible for a refund.
2. Eligibility for Refunds
To be eligible for a refund:
• Your request must be submitted within 7 days of purchase
• You must provide the email address used for the purchase
• Your request must be sent to our official support email
We reserve the right to review each request to verify eligibility.
3. Non-Refundable Items
The following purchases are non-refundable unless required by law:
• Membership subscription payments after the initial purchase period
• Renewal charges for recurring memberships
• Any refund request submitted after the 7-day guarantee period
If you cancel a membership after a billing cycle begins, you will retain access until the end of that billing period, but no partial refunds will be issued.
4. Abuse of Refund Policy
We reserve the right to deny refund requests in cases of:
• Abuse of the refund policy
• Multiple refund requests from the same user
• Fraudulent activity
• Chargeback threats or disputes made before contacting support
Users who abuse the refund policy may have their access to current and future products revoked.
5. Chargebacks and Payment Disputes
If a customer initiates a chargeback or payment dispute without first contacting our support team, we reserve the right to:
• Immediately terminate access to all purchased products
• Ban the user from future purchases
• Submit evidence to the payment processor to dispute the claim
We encourage customers to contact our support team so we can resolve any issue quickly.
6. Refund Processing
If your refund request is approved, the refund will be issued to the original payment method used for the purchase.
Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.
7. Contact Information
If you have questions about this Refund Policy or wish to request a refund, please contact us:
Swing Trading Lab LLC
Email: [email protected]
Phone: +1 754 313 5482
Location:
Florida, United States